Description

Welcome to KSTORM! We are proud to provide genuine, official photocards directly from Korea. Photocard Condition Notice We carefully inspect every photocard to ensure no significant imperfections before shipping. However, minor imperfections, such as small spots or light scratches from the production process, may occur. These are not considered defects, and refunds or exchanges are not available for these issues. If you are concerned about photocard conditions, please feel free to ask for details before placing an order. 📌 PVC Lucky Draw Photocards: Due to material properties, slight scratches may be present. Please take this into account when ordering. [Shipping Information] Shipping Schedule: Orders are shipped twice a week from Korea. Please note that they will be dispatched the week after purchase. Estimated Delivery Times: United States: 1–3 weeks Canada: 1–6 weeks Europe: 1–4 weeks South America: 4–8 weeks Asia: 2–6 weeks Contactless Delivery Notice: Many countries now use contactless delivery methods, meaning packages may be left in mailboxes or held at local post offices. If a package is undelivered, it could be held for up to 7 days before being returned to us. KSTORM cannot control local delivery processes, and buyers are responsible for tracking and retrieving packages. 🚨 Note: If a package is returned for any reason related to non-collection, we cannot provide a refund. [Cancellation and Return Policy] All Sales Are Final! No cancellations or returns are permitted. Only items with defects caused by shipping are eligible for refunds; issues due to production are not covered. Non-Defect Refunds: A 10% restocking fee will be applied. Round-trip shipping fees are also charged. Address Accuracy: Please ensure your address is correct on eBay. Errors may lead to missed deliveries, and packages returned due to address issues will require additional payment to reship. For Brazil Customers: We undervalue goods to assist with customs, but any tax responsibilities fall on the buyer. Refunds or returns for this reason will not be accepted. We can provide an invoice if needed. [FAQ: How to Save on Shipping] For the best shipping rate, please place all regular-size photocards in a single order. If your order includes larger items, additional shipping charges may apply. [Regarding Defects and Authenticity] Authenticity Guaranteed: All items are original, official goods—we do not accept authenticity disputes. Production Marks: Small spots, scratches, slight discolorations, or uneven edges are natural in the production of photocards and are not considered defects. Any photocard with notable imperfections will be communicated to the buyer before shipping. Thank you for choosing KSTORM! We're dedicated to providing high-quality K-pop goods and a reliable service from Korea to your door. Enjoy your shopping!